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My $700 Online Shopping Nightmare & Refund Fight
Negative Experience My recent online shopping experience was a total disaster. If you adored this short article and you would such as to get more details concerning SumsFashion Shop kindly visit our w...
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Harga
$ 45
Location of item
Daerah
Sumatera Utara
Kota
Kendari
Alamat
Via Torre Di Mezzavia 145
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Negative Experience My recent online shopping experience was a total disaster. If you adored this short article and you would such as to get more details concerning SumsFashion Shop kindly visit our web page. I bought a bracelet, returned it on January 13th, but they refused a refund, citing their 15-day policy, as it was day 16. Forced to reorder, by March 9th, I still hadn't received the replacement, despite the manager's repeated promises. I'm out $700! This absolute mess forced me to leave a review and contact customer service. Customer: I returned an item January 13th, denied a refund due to your 15-day policy. My replacement still hasn't arrived. Where is my $700?
CS Rep: We understand your frustration. While your return exceeded the 15-day policy, customer service is key. We've processed a full refund for you.
Customer: A full refund?
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